Booking Accessible Tickets

We believe everyone should have access to our events. We offer wheelchair spaces, companion tickets, and accessible viewing areas for those who need them.

Wheelchair Tickets

  • Wheelchair spaces are available in the front row for both Derby Hall and The Box.
  • For standing gigs in Derby Hall, we offer an accessible viewing platform (availability may be limited for popular events).
  • Book by emailing access@themet.org.uk or calling 0161 761 2216 during box office hours:
    • Tuesday, Wednesday, Saturday: 10 AM – 2 PM
    • Friday: 12 PM – 5 PM

Companion Tickets

  • If you require a personal assistant or companion, we offer one free ticket.
  • These tickets must be booked via email at access@themet.org.uk or by calling 0161 761 2216 during box office hours.
  • Companion tickets are not available online.

Accessible Viewing Areas

  • For standing events in Derby Hall, our lift-accessible platform offers a dedicated space.
  • Please contact us in advance to book or discuss your access needs.
  • The Box does not have a raised viewing platform. Staff can assist in finding a suitable space once inside.
  • We also offer early entry—speak to the Duty Manager on the day of your visit.

Need Help?

  • For all access-related enquiries, email access@themet.org.uk or call 0161 761 2216 during box office hours.
  • Alternatively, call 0161 761 7107 between 10 AM and 5 PM, Monday to Friday (excluding bank holidays).

Also in this section

Venue Access

Step-free access, wheelchair spaces, parking, and transport info. Contact us for venue details.

Facilities and Services

Changing Places toilet, hearing support, assistance dogs, large print, relaxed performances & more.

Visual Access Support

Visual resources: tour video, social/visual story, and step-by-step guide to help plan your visit.