We take your privacy seriously and we are careful to protect your personal information.

We collect data from you so we can give you a better service. Keeping your personal information on file means the process of booking tickets and finding out information is made easier for you. If you give your consent, we use your contact information to keep you posted on our latest offers and news that we think you might like to hear about. Please see below for more detail about data protection at The Met.

Data Protection

Under the Data Protection Act 1998, The Met (trading as Bury Metropolitan Arts Association) has a legal duty to protect any personal information we collect from you. As the data controller for our own website, we only store information that is given to us voluntarily from you through email sign up services, or through phone/box office enquiries about our programme. We do not disclose any personal information to third parties, unless this has been specifically indicated on the website/form or point of data collection, for example, we will sometimes share your data with a visiting company or artist to enable them to develop their own audiences and make themselves more sustainable, but we will ask you at point of purchase if you are happy for us to do this. Any data collected will only be used for the information or service you have requested.

We make every effort to ensure that the information you share with us is recorded accurately, retained securely and used only according to your wishes. We protect your personal information and comply with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulations (GDPR) 2018 with respect to protecting privacy.

This Privacy Notice applies to the data The Met (trading as Bury Metropolitan Arts Association), collect to carry out its work. We collect personal data that you may volunteer as part of booking tickets, making a purchase or visit, joining as a member or via a donation form, e-newsletter sign-up or responding to a survey. Personal information we collect may include:

• your full name and title, date of birth
• postal address, postcode, email address and phone number
• current art form interests

We will also collect and hold information about any contact you have with us as a visitor, donor or supporter of The Met, which may include details of:

• ticket purchases and attendance
• membership and donor status, including payment details where applicable
• retail purchases
• contact preferences
• gift information, including payment details where applicable
• Gift Aid status
• details of correspondence sent to you, or received from you
• any other information provided by yourself at the request of The Met (trading as Bury Metropolitan Arts Association) to process a transaction.

When we ask you to provide your personal information, we will let you know why we are asking, and how we will use your data, by directing you towards this notice.

The data controller is Victoria Robinson, the Chief Executive of The Met (trading as Bury Metropolitan Arts Association).

Legal Basis

The main reasons we collect and process information are to provide a service you have requested, to keep you up to date with news and events, to personalise your communications, or to contact you if we need to obtain or provide additional information (e.g. event changes, travel disruption) and to fundraise. The information we collect about our audiences also helps us understand how we can best meet their needs. If you fail to provide that information, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with a ticket).

Contract Purposes
When you make a purchase from us or make a donation to a specific campaign you are entering into a contract with us. In order to perform this contract, we need to process and store your data. For example, we may need to contact you in case of a change or cancellation to a show, or to resolve problems with your payment, or provide updates on the campaign to which you contributed.

Legitimate Interests
Where processing your data is necessary for our legitimate business interests (e.g. promotion of events at The Met, providing you with access support during your visit, reporting to funding bodies, or to raise funds), your interests and fundamental rights do not override those interests.

To meet our Legal Obligations
Where we need to comply with a legal or regulatory obligation e.g. providing Gift Aid status to HMRC.

With your explicit Consent
Where we have your explicit consent to process your information in that specific situation.

Marketing Communications

We aim to communicate with you about the work that we do in ways that you find relevant, timely, respectful and never excessive.

To do this, we use legitimate interests as the legal basis to process data that we have stored about you, such as what events you have booked for in the past and the type of tickets that you have purchased. In addition, we contact you only in line with the contact preferences which you have told us about at the time of creating your booking profile with us online, in person or over the phone.

If you do not wish to receive postal communications, please let us know by emailing info@themet.org.uk or calling 0161 761 2216. If you do not wish to receive email communications from The Met, an option to unsubscribe is included in every email communication at the bottom of our newsletters under “update subscription preferences”, or you can contact us via the Box Office and we can change your subscription preferences for you.

Please note: opting out of marketing communications does not mean that we won’t contact you when required to fulfil our contract with you.

Fundraising Communications

The Met (trading as Bury Metropolitan Arts Association) is a registered charity and we rely on voluntary contributions from our audience and other funders for our work across Bury and neighbouring townships.

Why we will hold and process your data

Depending on your relationship with The Met, data we hold may be used to send you promotional, marketing, membership or fundraising information by post, telephone or electronic means. These types of communications can include:

• Informing you of charitable activity we deliver including products, services or events related to The Met, such as festival events and projects
• News and updates about The Met and marketing or supporter e-newsletters
• Information on our fundraising operations, including occasional targeted requests to consider supporting us in various ways
• Other relevant communications based upon your relationship with The Met.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If you wish to exercise any of your rights, as listed below please write to us at info@themet.org.uk or at The Met, Market Street, Bury, BL9 0BW to:

1. Access your personal information
2. Object to processing of your personal information
3. Object to automated decision-making and profiling
4. Restrict of processing of your personal information
5. Enquire about your personal data portability
6. Rectify your personal information
7. Erase of your personal information

If any of the above details change, we will update this section of the website accordingly.

If you have any questions on our Data Protection policy, please contact us at info@themet.org.uk.

Third-Party Websites

Within our website copy, we often link to other sites (such as artist websites, partner websites or external events linked to The Met or Head for the Hills) which are not covered by The Met’s Data Protection policy. Please bear this in mind when you are clicking onto a website outside of themet.org.uk.

Our website host is WordPress. Please see their privacy policy here: wordpress.org/about/privacy

Statistical data

This website uses Google Analytics to automatically collect anonymous statistical data. Please visit Google Analytics Terms Of Service for full details.

Use of Cookies

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Date of update July 2022.