In light of yesterday’s announcement around further Covid restrictions, we’d like to outline exactly what this means for your visit to The Met.
As of Friday 10 December, Mask wearing will become mandatory at all times whilst you visit The Met. Please ensure that you bring a mask with you when you visit or they will be available for you at The Met.
You will NOT be required to show a COVID passport when visiting The Met. This is because The Met’s performance spaces both hold fewer than 500 people. We do however ask you to carry out a lateral flow test prior to visiting the venue.
We’re doing everything possible to ensure that your visit to The Met is safe. We have good ventilation systems throughout the building and have the following Covid protocols in place:
- Sanitising stations are positioned throughout the venue and you are encouraged to use them regularly;
- We encourage you to book your tickets in advance, either online or over the phone;
- Mask wearing is mandatory in The Met at all times;
- All staff wear masks at all times for the safety of our audiences;
- All staff on duty will have carried out a lateral flow test on the day of working;
- We encourage you to carry out a lateral flow test prior to visiting the venue;
- We encourage you to respect other visitors’ space.
If you have any concerns or questions about our safety measures, please don’t hesitate to get in touch.
Our current Covid policy for refunds:
You should not attend the venue and contact us immediately if you:
- believe you may be infected with COVID-19;
- have experienced symptoms in the last 14 days;
- have been in close proximity to anyone who has experienced symptoms in the last 14 days;
- Have had a positive lateral flow test;
- You will be entitled to a full refund if any performance is cancelled
Tickets can be refunded or exchanged up to 24 hours before the performance for reasons highlighted above. Ticket Insurance is non-refundable.
We look forward to welcoming you to The Met very soon.